Get all of your FAQs answered!

Welcome to our FAQ page! If you’ve got questions about our moving bin rental service, you’re in the right spot. We know moving can be stressful, and our goal is to make things easier by answering the most common questions people have about renting plastic moving bins and other eco-friendly moving supplies.

Whether you’re packing up a small apartment, a large home, or relocating an office, this FAQ covers everything you need to know—from how many moving bins to rent, to how long you can keep them, and what’s included with each rental. You’ll also find helpful info on bin delivery and pickup, how to extend your rental period, and what to do if something unexpected comes up.

We also go over practical things like how clean the bins are (answer: very!), what happens if one gets lost or damaged, and how to use a gift card if you’ve been lucky enough to get one. We want your experience with our eco-friendly moving boxes to be smooth, simple, and stress-free.

This FAQ page is designed to give you quick answers so you can feel confident in using our service—whether it’s your first move or your fifth. If you’ve ever asked yourself, “Can these be delivered to a condo?” or “What if I need more bins partway through?”—you’ll find those answers here.

And if something’s still unclear after reading through the FAQ, don’t hesitate to reach out to us at info@binsonthemove.com and we will be happy to answer! We’re here to help make your move easier, cleaner, and way more organized with the best moving bin rental experience around.

Cardboard vs. Bins

Questions Before Booking

Ok I booked it... Now what?